Your privacy is not merely a legal obligation for us — it is a moral responsibility we take to heart. This Privacy Policy transparently explains how my3win collects, uses, stores, and protects your personal data in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010.
We adhere to strict data protection principles to ensure your personal information remains secure and is handled with full integrity at all times.
My3win only collects data that is strictly necessary for clearly stated purposes. We do not collect excessive data or use it for purposes that have not been disclosed to you in advance.
All personal data is stored on servers protected by AES-256 encryption, tiered access controls, and round-the-clock threat monitoring by our IT security team.
You have full rights to access, amend, download, or request deletion of your personal data at any time. This can be done through your account settings or by contacting our team.
My3win has never and will never sell, rent, or disclose your personal data to third-party advertisers for commercial purposes without your explicit consent.
Your personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. After that, it is securely deleted using approved methods.
The my3win Privacy Policy is drafted and periodically updated to ensure full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the guidelines issued by the Personal Data Protection Commissioner.
Welcome to the Privacy Policy page my3win. We understand that your trust in our platform goes beyond the quality of games or speed of payouts — it also rests on the confidence that your personal data is in safe hands.
As an online betting platform operating in Malaysia and serving Malaysian players, my3win is bound by the Personal Data Protection Act (PDPA) 2010 and all regulations in force under it. Beyond mere legal compliance, we believe that respecting user privacy is the foundation of long-term trust — and that trust is at the heart of our relationship with the my3win player community.
This Privacy Policy applies to all users who access the my3win website, use our mobile application, register an account, or interact with any of our services. By using the my3win platform, you acknowledge that you have read and understood this Privacy Policy.
My3win collects personal data from you through various means during your interactions with our platform. The types of data collected are as follows:
| Data Category | Sample Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, MyKad/passport number, date of birth | Identity verification (KYC) & age verification |
| Contact Data | Email, phone number, address | Communication & support |
| Financial Data | Bank account number, e-wallet (TNG, GrabPay, DuitNow) | Processing of deposits & withdrawals |
| Activity Data | Betting history, game preferences, login times | Privacy & account security |
| Technical Data | IP address, device type, browser, operating system | Security & platform improvements |
| Cookie Data | Session cookies, analytics cookies, interface preferences | User experience & analytics |
We may also receive data about you from legitimate third-party sources such as identity verification providers, fraud prevention agencies, and Malaysian payment service providers we work with, including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX.
My3win uses your personal data only for legitimate, stated purposes. The following are the primary ways we use the data we collect:
My3win does not sell or rent your personal data. However, we may share your data with select third parties in the following limited circumstances:
My3win implements a comprehensive range of technical and organisational measures to protect your personal data from unauthorised access, loss, damage, or accidental disclosure:
Under Malaysia's Personal Data Protection Act (PDPA) 2010 and my3win's privacy policy, you have the following rights regarding your personal data:
To exercise any of the rights above, please contact our Data Protection Officer at privacy@my3win.biz. We will process your request within 30 days calendar days from the date of receipt. For complex cases, this period may be extended by up to 60 days, with notice provided to you.
My3win uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
| Cookie Type | Purpose | Duration | Status |
|---|---|---|---|
| Session Cookies | Maintaining your login status and gaming session | Expires when the browser is closed | |
| Preference Cookies | Saving language settings, layout preferences, and display options | 1 year | |
| Security Cookies | Preventing CSRF and other security attacks | Session only | |
| Analytics Cookies | Analysing platform usage patterns for improvement | 2 years | |
| Marketing Cookies | Displaying relevant promotions to users | 90 days |
You can manage and delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the my3win platform. For optional cookies, you may grant or withdraw consent via the cookie settings panel accessible at the bottom of our page.
As part of my3win's platform operations, we work with international service providers such as live casino providers, which means your personal data may be processed outside Malaysia. All such transfers are carried out with adequate safeguards in place, including:
While we take all reasonable precautions, my3win has a comprehensive incident response procedure in place in the event of a data breach:
My3win strictly prohibits the use of our platform by individuals under the age of 18. We do not knowingly collect personal data from children or minors.
If we find that personal data belonging to a minor has been collected without proper consent, we will take immediate action to delete that data, close the associated account, and refund any related funds in accordance with our procedures.
My3win reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or technology. When significant changes are made, we will:
Continued use of the my3win platform after the effective date of any amendment is considered acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and request deletion of your data before the effective date.
My3win has appointed a Data Protection Officer responsible for ensuring ongoing compliance with Malaysia's PDPA 2010 and our privacy policy.
For any enquiries, complaints, or requests relating to this Privacy Policy or your personal data, please reach us through the following channels:
With a transparent privacy policy, industry-standard encryption, and full compliance with Malaysia's PDPA, you can play at my3win with complete peace of mind knowing your data is always protected. Register for free today – simple, secure, and safeguarded.